Privacy Policy

Privacy Policy

Thank you for visiting our web site.

This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site, our student program web site, and our Administration Panel only. If you link to other web sites, please review the privacy policies posted at those sites. Symphony Learning is not responsible for the privacy practices or content of those sites.

Collection of Information
On our main site we collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. Personally identifiable information about children under the age of 13 can only be submitted to Symphony Learning by a parent or guardian of the child, or by the child’s teacher if the teacher has been authorized by a parent or guardian to submit such personally identifiable information. We do not solicit or knowingly collect personally identifiable information directly from children under the age of 13; if you are under the age of 13, do not provide us any information about yourself.

Parents and legal guardians can request to see the personally identifiable information that we have collected about their children. Parents and legal guardians may also ask to have that information deleted, and can inform us that they do not consent to any further collection or use of their child’s personally identifiable information.

Personally identifiable information that we collect and identify with you is used to fulfill specific requests that you make, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. We may also use your personally identifiable information to assist in the prevention and investigation of fraudulent and criminal activity. We do not use your personally identifiable information in any other manner.

On our secure Administration Module site, we collect and maintain data that is needed in order to use Symphony Learning software. Whenever you use the Administration Module or Symphony Learning client software programs (like Symphony Math), all data transactions are made using secure socket layers, the best protection that we have available for protecting your information. For information on SSL and HTTPS transactions, click here.

Symphony Learning only partners with established and reputable host providers. Our servers may be hosted at several locations to ensure a consistent and reliable user experience. With each new location, we require that our vendors share our commitment to data protection and security.

Cookie/Tracking Technology
The site may use cookies and tracking technology depending on the features offered. Cookies and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties, but only if such aggregated data is not readily traceable back to the individual to whom it refers.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these organizations for marketing purposes. In the event of a merger or acquisition of Symphony Learning, the sale of substantially all of its assets related to the operation of this site, or other change of corporate control, information collected through this site may be transferred to or controlled by the surviving or successor entity.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By e-mail:
By Phone: 1-800-234-3030
We reserve the right to make changes to this policy. Any changes to this policy will be posted.